WARP

Re:Ply (AI)

Key takeaways

01

The ultimate email assistant

02

Creates tailored email responses, taking care of business rules and operations

03

Seamlessly integrated into workflows

Challenge

A lot of our clients offer specialised services to other businesses. This comes with a particular challenge: questions.

Every day, these companies receive countless emails from clients asking for clarification on procedures, arrangements, status updates etc. The answers can be found in documents, that are typically scattered throughout the organisation. As a result answering all these questions becomes a monumental and expensive task.

So, how might we turn a massive and scattered document library into a fast, reliable knowledge source, right where the questions are being asked: the inbox? We took that challenge and ran with it, straight into Outlook.

Approach

We didn’t want to create yet another tool people would forget to use. Instead, we designed our agent to be integrated into the heart of your operations: for example Outlook or Google mail.

The idea? Make it ridiculously easy to surface the right answer from the right documents, without ever leaving your inbox. No chatbot small talk. No digging. Just a smart layer on top of what was already there.

Solution

Our AI mail agent nests within Outlook, or whatever alternative you like to use. It analyses incoming questions on demand, and creates intricate answers, including references and quotations from related documents if needed. It’s like a superpower for your inbox.

Just select the questions and the add-on offers a reply. It includes a link to the source, so there’s no guessing game. You can edit it, send it, or ignore it. Either way, the heavy lifting’s done.The result? Faster replies, an efficient proces, happy clients and more time for the work that really matters.